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1. How do I book a holiday?
   Booking a holiday or flight All our holidays and flights can be booked securely online at your convenience, offering an exclusive online discount. However, we understand that sometimes it's easier t ...
   Date Updated: 27/06/2008 03.31 PM     
2. How can I find the answer to my question online?
   Answering questions online These pages of frequently asked questions have been designed to enable you to find the information you require quickly and easily 24 hours a day. We manage the databa ...
   Date Updated: 02/06/2008 08.23 AM     
3. How do I pay for my holiday?
   How can I pay for my holiday? Bookings made online All major cards are accepted however, Diners, Electron and American Express are not accepted. Call our automated payment lines. Please note: It ...
   Date Updated: 10/06/2008 08.26 AM     
4. Can I get flight extras or upgrades?
   Flight upgrades and extras Pre-bookable options We have a range if pre-bookable options, ensuring we can take care of the little things, allowing you to slip into holiday mode instantly. - Pre-boo ...
   Date Updated: 10/06/2008 11.51 AM     
5. How do I know what tour operator I have booked with?
   Tour Operators As one of the biggest names in travel, we feature several well-known brands, each offering specialist knowledge in many different travel 'fields'. This means that by using the MyTrave ...
   Date Updated: 01/07/2008 10.25 AM     
6. How do I change my holiday?
   I need to change my booking If booked online We need notification from the lead name emailed to us before we can amend any booking. Please email us, quoting the e-mail address you used when you mad ...
   Date Updated: 10/06/2008 11.44 AM     
7. How do I make a complaint?
   If you have any questions regarding your holiday, travel, hotel arrangements, and you have yet to travel, please Contact Us.   Just Returned Home From Your Holiday Our Customer Relation ...
   Date Updated: 21/07/2008 10.37 AM     
8. I have a MyTravellite booking............
   MyTravellite Bookings Following the merger with Thomas Cook we have rationalised some of our brands which unfortunately has meant the closure of the MyTravellite site.  Our low cost flights wil ...
   Date Updated: 01/05/2008 01.52 PM     
9. What do I do if I have not received my tickets?
   When will I receive my tickets? Your tickets will be sent approx 28 days prior to your holiday departure. If you have just booked a holiday that is departing within the next 2-4 weeks your tickets wi ...
   Date Updated: 01/07/2008 01.39 PM     
10. What can I take as hand luggage?
    Cabin baggage Each passenger is permitted to carry one item of cabin baggage through the airport security search point (NB. Subject to the bag dimensions set out below, a bag or bags contained ...
    Date Updated: 01/07/2008 02.46 PM     

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